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FAQ · 25 questions answered

Every Question About AI Interview Software, Answered

From “is this legal?” to “what does a candidate actually hear?” — the questions buyers, recruiters, and candidates ask most, with direct answers. No marketing speak.

No marketing speakDirect answers only

How it works

The interview mechanics

What happens from the moment a recruiter sends a link to the moment a scored report lands in the dashboard.

What does Vettika do?

Vettika runs 12-minute voice screening interviews. A candidate clicks a link, completes a 30-second mic check, then speaks with a voice AI that asks your custom questions. A real-time transcript and rubric-scored report land in your dashboard within seconds of the call ending.

Does the AI ask follow-ups or just read a script?

Vettika delivers your defined question set in a natural voice and acknowledges responses conversationally. It does not improvise free-form follow-ups — that is deliberate. Bias reduction requires every candidate to receive the same questions in the same order. Free-form AI probing introduces unpredictable variation.

Does the AI actually understand nuanced answers, or does it score keywords?

Runs on Gemini 2.5 Flash with structured rubric prompts. It evaluates for conceptual depth, answer specificity, and relevance — not keyword frequency. A technically correct answer delivered vaguely scores differently than a specific one with concrete examples.

How long does an interview take?

You pick the length per role: 10, 15, 20 or 30 minutes. Free accounts run 10-minute interviews; paid plans go up to 30 minutes. The AI stops at the length you chose, and that exact number of Interview Minutes is deducted — no fractional minutes and no overage for a call that runs a few seconds long.

How does the AI handle candidates who go off-script or give very long answers?

Long-winded: the AI redirects to the next question after a natural pause. Very short: it probes with a follow-up. Tangents: it acknowledges and bridges back. All three are deliberate behaviors, not edge cases.

What happens after the interview ends?

A transcript and rubric scores appear in your dashboard within seconds. Any automation rules you configured — advance, flag for review, send feedback email — fire automatically based on score thresholds you defined.

Can I customize the questions and rubric?

Yes. Write questions manually, generate a set from a job description with one click, or mix both. The AI Campaign Builder generates a first-draft question set and rubric from a pasted job description in under 30 seconds. Every element is editable before you publish.

Pricing

What it costs

No seat licenses. No annual contracts required. See full details at /pricing.

Is it really free to start?

Yes. No credit card required. Every new account gets 10 Interview Minutes, 500 Workspace Credits and 10 Email Sends — enough for one full 10-minute interview, scored end to end. Use it on a real candidate or run your own apply link and interview yourself.

What are Interview Minutes, Workspace Credits and Email Sends?

Three separate balances, so running low on one never disables the others. Interview Minutes pay for live AI voice screening — one minute each. Workspace Credits pay for AI generation in the workspace: writing a job description, a question set, a rubric, an email or an automation. Email Sends pay for delivered email — one per message. Previously one combined balance gated all three, so running out of interviews silently switched off the job-description writer.

How is an interview billed?

By its scheduled length, deducted whole. You choose 10, 15, 20 or 30 minutes when you set up the role and exactly that many Interview Minutes leave your balance. There are no fractional minutes, and a call that overruns by a few seconds costs nothing extra — the AI hard-stops at the limit you picked.

What happens when a balance runs out?

The action is refused with a prompt to buy more — never an automatic overage or a silent charge. Out of Interview Minutes: new bookings are blocked and interviews already under way finish normally. Out of Workspace Credits: AI generation switches off, while manual editing and everything else keeps working. Out of Email Sends: queued automated email pauses and is shown to you rather than discarded.

Is billing per seat or per interview?

Neither — it is per interview minute. You buy a balance of Interview Minutes and spend them on the screening you actually run. There is no per-seat fee and no charge for posting a role.

Are the plans subscriptions?

No. Every paid plan is a one-off prepaid purchase, and balances stack — buying a second pack adds to what you already hold rather than replacing it. There is nothing to cancel and no annual contract.

What happens after my free balance runs out?

You are prompted to buy a pack — Starter at $19, Growth at $49 or Scale at $149. Your existing interviews, transcripts and reports stay accessible either way; nothing is locked behind a payment.

Does the AI writing cost extra?

It costs Workspace Credits, not money. Each generation has a whole-number price — a job description, a question set, a rubric, an AI-drafted email, an AI-built automation — and you are only charged when it succeeds. Manual editing is free. Sending a pre-written template is free. Putting an already-generated interview score or rubric into an email is free.

How does cost compare to HireVue or Karat?

HireVue is enterprise-only with five-figure annual contracts. Karat uses human interviewers at $150–$500 per interview. Vettika charges for the minutes the AI is actually on the call, with no minimum commitment and no procurement cycle.

Compliance & legal

Is this legal? Yes. Here is exactly why.

NYC Local Law 144, bias audits, accommodation requests, and who actually makes hiring decisions. See also: AEDT glossary and our published bias audit.

Is AI interviewing legal?

In most jurisdictions yes, if implemented correctly. The most prominent regulation is NYC Local Law 144, effective July 2023, which requires an annual bias audit and candidate notification before any AEDT is used. Vettika publishes its bias audit publicly at /legal/aedt-bias-audit and surfaces required disclosures on every apply link automatically — you don't need to configure anything.

What is NYC Local Law 144 and does Vettika comply?

Local Law 144 applies to employers and staffing agencies that use automated employment decision tools (AEDTs) to screen candidates for NYC jobs. It requires: (1) an annual bias audit by an independent auditor, (2) public posting of results, and (3) candidate notification before use. Vettika satisfies all three.

Does AI introduce bias?

The design intent is the opposite. Every candidate receives the same questions in the same order delivered by the same voice — no interviewer fatigue, no affinity bias, no gut-feel culture-fit judgment in round one. The annual independent bias audit verifies outcome scores don't correlate with protected characteristics.

Can candidates request a human interview instead?

Yes. Every apply link displays a disclosure banner before the interview begins. The banner includes a link to the accommodation request pathway at /legal/accommodations. A recruiter reviews accommodation requests and can offer an alternative screening format.

Does the AI make the hiring decision?

No. Vettika outputs scores and a recommended action based on your rubric. All hiring decisions are made by a human recruiter. This is a legal requirement under most AEDT regulations. The platform is explicitly designed as a decision-support tool, not a decision-maker.

Candidate experience

What candidates actually experience

What candidates hear, what they need, and what they can ask for. See accommodation policy for accessibility requests.

What does the interview feel like for a candidate?

Similar to leaving a detailed voicemail or doing a phone screen — but without the scheduling friction. No video, no waiting room, no interviewer running late. Candidates open the link, check their mic, and speak. The voice is natural, the questions are clear, and the experience typically takes 10–14 minutes.

Do candidates need to download anything?

No. The entire interview runs in the browser. No app, no Zoom, no account required. Any modern smartphone or desktop browser works.

Can candidates see their scores?

Scores are private to recruiters by default. You can configure an automation rule to send an optional feedback email post-decision that shares selected insights without exposing raw rubric scores.

Is the platform accessible for candidates with disabilities?

Yes. The disclosure banner on every apply link includes an accommodation request pathway before the interview starts. Candidates who need an alternative format can request one, and a human reviews the request. See /legal/accommodations for the full policy.

Integrations & data

Where data lives and how it moves

ATS integrations, data storage locations, retention policy, and deletion rights.

Which ATS platforms does Vettika integrate with?

Native two-way integrations: Greenhouse (Harvest API), Lever, Workable, Airtable, and Google Sheets. A generic webhook adapter handles any other ATS or HRIS. Candidate data syncs both directions — status updates in Vettika reflect back to your ATS.

Where is candidate data stored?

Candidate data is stored in managed Postgres hosted in US-East (Neon). Audio is processed in real-time and is not retained beyond the session. Transcripts and rubric scores are stored and accessible to the recruiter who owns the campaign.

Is candidate data used to train the AI?

No. Candidate interview data is never used to train foundation models. The underlying voice AI uses Deepgram for speech-to-text and Google Gemini for evaluation — both operate under data processing agreements that prohibit training on customer data.

Can candidates request deletion of their data?

Yes. Email support@vettika.com with a deletion request. Data is removed within 30 days and includes the transcript, rubric scores, and associated metadata. The recruiter is notified when deletion completes.

AI vs. human recruiters

Does AI Interviewing Replace Recruiters?

The short answer

No. The average recruiter spends 30–40% of their time on first-round screening calls that advance 10–15% of candidates. Vettika handles that layer — so your team spends time on candidates who already passed a structured screen against your criteria.

What still requires a human

Sourcing strategy, offer negotiations, candidate relationship management, and hiring manager alignment still require a human who understands your business. Vettika amplifies your recruiting capacity; it does not replace your judgment.

The honest framing

If your top recruiter is spending Tuesday afternoons on 12-minute phone screens with candidates who will not advance, that is not a talent strategy problem — it is a capacity problem. Vettika solves the capacity problem. Read more on how recruiters use Vettika.

Run your first three interviews free

No credit card. No procurement cycle. Set up in under 10 min. Questions not here? Email support@vettika.com — a human replies, not an AI.